Perfect Car Wash – Wash Club Fair Go Policy
Making it fair for everyone

Introduction

• We’re thrilled to have you as part of the Wash Club community! This Fair Go Policy forms part of our Terms and Conditions and is here to make sure everyone enjoys a great experience, every time. It’s about keeping things fair, so all members can take full advantage of their unlimited washes without impacting others.

What “Unlimited” Means

• Your membership allows you to wash your registered vehicle as often as you need—within fair and reasonable limits.
• Wash Club is designed for personal use. If you’re using a commercial vehicle (e.g. ride-share, delivery or taxi), this membership may not be the best fit and could be subject to different terms.

Fair Use Guidelines
To ensure all members get the most out of Wash Club:

• Most members wash their cars fewer than 10 times per month—if usage is significantly higher, we may reach out for a quick chat.
• Washing your car multiple times a day, or every single day, might trigger a review.
• Memberships are for individual, personal use—so using one membership for multiple vehicles isn’t permitted.
• If you need extra washes, no worries—you can grab additional ones for just $9 each until your next billing cycle.

Vehicle Guidelines

• Your membership is linked to one registered vehicle.
• Need to switch vehicles? Just let us know and we’ll help update your details.

How We Manage Misuse

We keep an eye on wash frequency to help everyone get a fair go. If something looks a little unusual, we’ll get in touch to discuss it—no surprises.

In rare cases where the policy isn’t followed, we may:

• Temporarily pause the membership
• Cancel the membership (without refund)
• Decline future membership requests

But our goal is always to work with you first to find a fair and friendly solution.

Amendments

Perfect Car Wash reserves the right to amend this policy and the associated terms at any time. Updates will be posted on our website and/or communicated via email.